Your phone system and your whole operation — one seat.

Every seat is a full SkySwitch business phone plus the complete desk — woven in, not bolted on. Priced by team size. Add Sales and your industry pack as flat add-ons.

1

Your platform & phone

Every seat includes a real SkySwitch phone · cheaper per person as you grow
How many people on your team?
3users
Platform + phone
$300/mo
$100 per person · phone included
📞 Your phone — full SkySwitch, every seat
  • Reasonable unlimited usage · uncapped concurrent calls
  • Direct phone numbers · ConnectUC softphone app
  • Auto attendant with text-to-speech
  • Unlimited agents & queues
  • Voicemail to email with attachment · click-to-dial
  • …and more
🗂 Your desk — woven into the phone
  • Two-way sync of every call, text & shared contact
  • Unified inbox — calls, SMS, email & chat together
  • Help desk — tickets, internal tracking & boards
  • Broadcasts & SMS campaigns
  • Call details & reports
📥 Email & command center
  • Office-manager view — every employee's email on one page
  • Shuffle, assign, tag & label emails across the team
  • Auto-rules route each email to the right person
  • Email-open tracking — see when a customer reads your email
  • Command center — everything to be done: who, what, when, where
  • Full situational awareness — nothing falls through the cracks
  • Periodic, configurable updates all day from one easy dashboard
📊 Calls & accountability
  • Daily (or twice-daily) summary by email or text — tasks, reminders, missed calls, voicemails & unread SMS
  • Delegate tasks to your team — track what got done, get notified if it didn't
  • Per-call recaps — a short summary you write per call, stamped with who wrote it (separate from contact-wide notes)
  • Callback tracking — who called back, full audit trail
  • Turn calls & missed calls into tickets, assigned to the right person
  • Transcription with sentiment · per-agent supervisor analysis · Call Watch alerts

Every Desk user is a real SkySwitch user underneath — that's what makes it woven in, not bolted on. The phone has to come together with the desk for the sync to work, so it's part of every seat.

★ The screen pop — auto record pop-out

The whole customer — the instant the phone rings.

One tap to answer, decline, or text back — and behind the banner the caller's full 360° record opens in its own window, so you know the whole relationship before you say hello.

Call Transcript
Caller
David CohenMaple & Co
Extension
101 · Alex MorganConnectUC Mobile
Duration
1m 53s
Direction
Outbound
TranscriptSentimentTopics · 5Q&ANext StepsTrackers
😊 Positive · 79%99 segments analyzed✓ Low Risk
93 neutral · 3 positive · 3 urgent  ·  🚩 1 segment flagged for review
✨ AI Summary
  • Main topic: Wants a QuickBooks alternative — frustrated with QuickBooks Time tracking.
  • What they want: Built-in time tracking that's simpler than QuickBooks Time.
  • Next steps: Send pricing; follow up next week.
🌍 Summarized from a Yiddish call — works in any language
David Cohen · 0:02
Hello?
Alex Morgan · 0:03
Hi Joel — thanks for calling back. You were asking about replacing QuickBooks?
David Cohen · 0:08
Yeah, the time tracking is driving me crazy…

Every call recorded, transcribed, scored for sentiment, and summarized — so a 2-minute call becomes a 10-second read, in any language.

All Open549
Assigned to Me507
Unassigned42
⭐ VIP
Overdue
Priority
Urgent7
High4
Normal35
AllOpenBulk
SB
Sarah Bennett1h
[101] New Voicemail left for: AfterHrs VM…
neworderpayment-pending
CF
Emma Walsh1h
Re: Professional cleaning…
DL
Tom Walker8h
Quick question on the quote
JR
David Cohen19h
Please view the invoice
CS
Mark Ellis1d
Re: Can't connect to the phone API
SB
Sarah Bennett
(555) 018-2470 · SMS
● Opted in
✓ HandledClaimTransferScheduleClose
[101] Daily morning summary of open tasks, reminders & pending items — Missed calls: 0 · Voicemails: 0 · Unread SMS: 38
✓ Delivered · Mon Jun 22, 6:41 PM
[101] Daily morning summary — Unread SMS: 37
Manage: skytekdesk.com/command-center/scheduled
✓ Delivered · Wed Jun 24, 9:30 AM
💬 SMS✉️ Email📝 Note
Write a message…
SB
Sarah Bennett
Brightline Co
📞 +1 (555) 018-2470
✉️ sarah@brightline.co
⭐ VIP✓ Active
AI Mode
🤖 Full AI — handles everything

Every conversation — calls, texts & email — in one threaded inbox, with the full customer panel beside it. Assign, claim, transfer, schedule, or hand it to the AI.

skytekdesk.com/command-center
Command CenterThu, June 25 · 946 items need attention
My Items ▾Filter by EmployeeBoard✨ AI On
995 items pending · 411 unreplied  ·  Total pending 995 · Handled today 4 · Overdue 26    See full briefing →✨ Ask Deskmate
946
Total Pendingall channels
↑ 6.4%
0
SLA At Risktickets
20
Overduetasks & tickets
411
Unrepliedacross channels
↑ 14.6%
64h 19m
Avg Responsethis week
4
Handled Todayresolved items
🎧 Live Operations ● Live
0
Available
0
On Call
0
Away
0
Offline
0
Queues
0
Active Calls
📞 Missed Calls 66Critical
Missed call from (555) 017-33001d
Missed call from (555) 064-08901d
Missed call from (555) 017-33002d
📧 Email 1547
David Cohen: Please View20h
Acme IT: Login verification20h
Northwind Bank: Transfer complete23h
🎙 Voicemails 0
No items
💬 SMS 10
SMS from Rachel Stern2d
SMS from (555) 047-28142d
SMS from (555) 056-21008d
🎫 Tickets 200Critical
AI followup (cancellation) — Sarah Bennett53d
Return request — Order 11739d
Return request — Order 11439d
✅ Tasks 49Critical
Send contract184d
E2E Test #2 — Auto-assign + All Channels134d
Test task — check reminder flow134d

Your whole operation on one board — pending, overdue, unreplied, SLA risk, live agent status, and every channel's queue. Nothing falls through the cracks. (Built for desktop & tablet — shown here scaled to fit.)

skytekdesk.com/sales/pipeline
Sales Pipeline ▾+ New Pipeline ▮▮ KanbanFunnelListForecastCalendar 🔍 Search deals… Cards 12 · Value $148k · Won $42k
Visualize where deals stand in your sales process. Use Automations to trigger actions when deals move between stages.
New3 · $19k
Brightline Co · $6k
Maple & Co · $4k
Crestline LLC · $9k
+ Add Deal
Contacted2 · $17k
Northwind Bank · $12k
Pine Valley · $5k
+ Add Deal
Qualified2 · $25k
Summit Group · $18k
Acme IT · $7k
+ Add Deal
Proposal1 · $22k
Riverside Realty · $22k
+ Add Deal
Negotiation1 · $15k
Lakeside Co · $15k
+ Add Deal
🏆 Won2 · $42k
Cedar & Co · $31k
Hillcrest LLC · $11k
Lost1 · $0
Harbor LLC · $0

Drag every deal through your stages — New to Won — with live totals, forecasting, and automations that fire when a deal moves. The full Sales suite, included. (Built for desktop & tablet — shown here scaled to fit.)

2

Add AI

A copilot for your team · a 24/7 worker on the phones
✓ Included with every seat
DeskMate AI
Your copilot on every page
2,500 credits / user / mo — free

Ask it anything, anywhere in the platform — and it does the work. Drafts replies, schedules, finds the info, runs the analysis, sets things up. It'll even set up your AI voice agent for you. Every seat gets a free monthly credit allowance — those same credits power every AI feature.

  • Lives on every page — in chat, by text, even by phone
  • Hundreds of built-in tools across your whole platform
  • Picks the right model per task — Fast 2 · Standard 6 · Max 30 credits
  • 2,500 free credits / user, every month — resets monthly
Used them up? Add a monthly credit pack
or pay as you go — no commitment · packs reset monthly
3

Add Sales & your industry pack

Flat price · same at any team size · tap to add
Finance
$100/mo
Flat — same at any team size
Built for accounting firms, bookkeepers — and any business that's outgrown QuickBooks.
Add Finance
Realty
$300/mo
Flat — same at any team size
Built for real estate brokerages, agents, and property managers.
Add Realty
Commerce
$300/mo
Flat — same at any team size
Built for e-commerce businesses, Amazon/eBay sellers, online stores.
Add Commerce
Health
$500/mo
Flat — same at any team size
🛡 HIPAA compliant
Built for Medicaid, food-assistance, and benefits programs.
Add Health
$300/mo
$100 per person

The platform & phone — simple, predictable

$300 covers a team of up to 3, full SkySwitch phone included for everyone. Every person after that is a flat $50 — and your cost per person keeps dropping. Packs above are flat on top.

Team sizePlatform + phone / moPer person

Ready to get started?

Log in to your Skytek Desk — or talk to us and we’ll set your team up.

Prices in USD